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retention and productivity

In The News

  • Ohio KPI Study Shows Impact of Employer Resource Networks®

    June 13, 2024

    The Ohio ERN® 2023 Employer Resource Network®(ERN®) Annual KPI Report shows that member companies who provide an ERN success coach at the workplace experience an average of 1419% return on investment with the goal of stabilizing households and growing businesses for vibrant communities. The report includes program data from eight Ohio ERNs with an average workforce utilization rate of 18.8% and 3,321 Delivered Case Needs. Read more...

  • Less than a year ago, the Southern Ohio Employer Resource Network was formed when a coalition led by the Ohio Valley Regional Development Commission, Ross County Community Action Commission and Jackson-Vinton Community Action, saw a need for services that could increase employer retention in Southeast Ohio.


    Ohio ERN 2001 Annual KPI Report: Ohio ERN® Success Coaches Assisted member employees with 2,980 Service Needs in 2021 in efforts to increase employee retention and stability. Top Service Categories included Coaching, Government Agency Navigation, Housing, Community Food Resources, Utilities, Homelessness Prevention, Counseling Requests, Financial Literacy, and Childcare. Ohio ERN employers experienced an average ROI of 1054% with 21% of their employees utilizing an onsite Success Coach. Ohio ERN data is included in the ERN USA report of the national network’s Key Performance Indicators.


    Ohio Success Coaches Assisted ERN Employees with 2,072 Service Needs in 2019 in efforts to increase retention and family stability. Top ten service categories this year were consistent with last year’s report which include basic needs such as financial, housing, government agency navigation, utilities, health insurance, and transportation. “Along with securing personalized resources for needs that can directly jeopardize job retention, other top ten needs that were consistent with last year’s data include coaching and counseling referrals,” said President and CEO, James Vander Hulst. “ERNs provide a holistic retention approach combining resource connection with coaching, helping employees create and follow-up with a plan to manage those resources. Once immediate needs are addressed, we move forward with long term goals such as home buying or skill building to further stabilize the individual or family. In addition to high arching turnover savings, the end goal is a focused and skilled workforce with a transformed culture of supportive employment. With current pandemic challenges, success coaching is more important than ever and will continue into next year as we navigate recovery.” Discover how employers are experiencing an average ROI of 554% with 17% of their employees using an onsite Success Coach in the Ohio ERN Annual Report. Stay tuned for the ERN USA report of national Key Performance Indicators later this month.

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  • ERN USA; Ohio ERN

    USA ERN Success Coaches are offering the “52 Week ERN® Savings Plan Challenge” in 2020 with a savings potential of $1,378.00. Ask your Success Coach for a printed sheet or download here.

    Not sure where to get started? Many people find it difficult to set aside even a little savings each week. Saving might seem impossible if you have debt. Your Success Coach can look at your expenses, suggest areas where you could save money, and connect you with resources. Natalie Longmeier, Success Coach (Marion Area ERN), enjoys working with employees to set up a budget that allows emergency fund saving. “We all experience unplanned expenses like car repair, home maintenance, or medical bills. The key is having money set aside for when those things happen.”

    Succeed at your challenge and let your Success Coach know. If you had some difficulty - what will you do different next time? We can all learn from these lessons too. We will highlight these stories at year’s end. Tell co-workers about onsite success coaching. Sharing your story could change someone’s life. And, the more successful each employee, the more successful the company. In turn, employees have greater job security and promotion opportunities. It’s a win-win for all!

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  • Ohio ERN; USA ERN

    Discover how employers are experiencing an average ROI of 612% with nearly 11% of their employees using an onsite Success Coach to increase retention in the Ohio ERN Annual Report.

  • The Marion Star


    A Success Coach available through Marion Matters Inc. is helping local companies reduce business turnover by helping employees prosper in the workplace....

  • The Marion Star

    MARION - A grant in the amount of $170,882 will fund a project to benefit both employers and employees in Marion County.