Firelands ERN (Central Ohio)

Founded: 2022

1010% Employer ROI

498 Delivered Case Needs

140 Unique Employees Served

9% Employee Utilization

Source: 2023 ERN USA Annual KPI Report

Services

On-site Success Coaching

The core of the ERN model is onsite confidential and convenient Success Coaching in which employees can access on a predictable, ongoing basis. The Success Coach offers direct connection and access to community resources. Employees who face a crisis from lack of resources can get immediate, personal relief, onsite. Services are available to all employees in our member businesses. Success Coaches accommodate all shifts with off-site locations and alternate meeting times available upon request.

Wellness Coach, Luis Quezada

“Hi, I’m Luis! As your Wellness Coach at Firelands ERN, my main interest is you and supporting you in your employment through coaching, resource navigation, and advocacy so that you continue to be successful and focus on what matters most to you. I can help you set new goals, learn new skills, connect to community resources like childcare assistance, public benefits, transportation, and a lot more. In addition, this program is completely confidential, and we can meet one-on-one in a private setting. This means that your information stays with me and is not shared with your employer. It is my pleasure to serve you, and I am looking forward to speaking with you. I am available as early as TODAY by phone, text, email, and even social media! This one-on-one service is free of cost to all participating ERN employees.”