On-site Success Coaching

The core of the ERN model is onsite confidential Success Coaching that employees can access on a predictable, ongoing basis. No more wasted hours in social services offices; Success Coaches offer direct connection and access to community resources. Employees who face a crisis from lack of resources can get immediate, personal relief, onsite. Services are available to all employees in our member businesses. Success Coaches accommodate all shifts with off-site locations and alternate meeting times available upon request.

Hardship Loan Program

Partner: Friends and Family Credit Union

Purpose: The Bridge Loan provides a financial resource for the Success Coach and clients, allowing the coach to connect clients to fair and reputable lending. These loans help clients overcome financial burdens that may be negatively impacting their life including auto repairs, credit repair, payday lending traps, appliance purchases, debt, and family emergencies. It is offered as a last resort for employees facing a financial emergency. Loans are granted up to $2,000 with terms of 24 to 36 months and an interest rate at 9.99% APR. There is no credit score minimum, no fees, and flexible monthly, bi-monthly, or bi-weekly payments.

  Success Coaches


Crystal Page


  Lead Organization(s)

Stark County Board of Developmental Disabilities

Stark County Board of Developmental Disabilities

Ed Lewis, Manager of Provider Compliance and Support

  Email     330-479-3618

  BOOST Brochure   BOOST Success Coach Poster   Getting Ready to See Your Success Coach   Ohio ERN 2019 Annual Report   Who's Your Success Coach?

  Employer Members-Investors

  • Amore Services
  • House of G.R.A.C.E Residential Services, LLC
  • MIdwest
  • New Leaf
  • TWI
  • United Partners In Care, LLC
  • X-excel
  • XL Developmental Services

  Strategic Partners

  • Friends and Family Credit Union
  • Goodwill Industries of Greater Cleveland
  • Stark County Board of Developmental Disabilities