Employer Return on Investment: 672%
Total Employee Requests: 468
Total Services Delivered: 561
Employee Utilization: 17.7%
Source: Source: Soaring 2021 Annual Report (USA ERN)
The core of the ERN model is onsite confidential Success Coaching that employees can access on a predictable, ongoing basis - no more wasted hours in social services offices. Success Coaches offer direct connection to community resources for any challenges they are facing at work or at home. Employees who face a crisis from lack of resources can get immediate, personal relief at the workplace. Training and advanced education for work-based skills or life skills can be focused goals along with barrier reduction. Services are available to all ERN member employees. Success Coaches accommodate all shifts with off-site locations and alternate meeting times available upon request. Employees may also connect with their Success Coach remotely for employee convenience and during Covid-19 with limited on-site availability at some member companies.
Partner: Day Air Credit UnionThe “Life Assistance” Loan provides a financial resource for the Success Coach and clients, allowing the coach to connect clients to fair and reputable lending. These loans help clients overcome financial burdens that may be negatively impacting their life including auto repairs, credit repair, payday lending traps, appliance purchases, debt, and family emergencies. It is offered as a last resort for employees facing a financial emergency.
Annette Landesman, Special Programs Manager
Employer Resource Network | Ohio
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